Our policy satisfaction guarantee lasts 30 days .
If you're not completely happy, we will replace or refund your item, except shipping fees. Simply, send an email to email@example.com within 30 days of the purchase - Please explain problem (make sure to use reference item #). A Cool Belt Buckles Shop staff member will respond within 3 business days.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- Refunds (if applicable)
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: P.O Box 51139 Montreal Quebec CA H1N 3T9.
- To return your product, you should mail your product to: P.O Box 51139 Montreal Quebec CA H1N 3T9
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.