Refund Terms & Conditions

    • Our policy satisfaction guarantee lasts 30 days .

    • If you're not completely happy, we will replace or refund your item, except shipping fees.

    • Simply, send an email to buckles_biz@coolbuckles.com within 30 days of the purchase.

    • Please explain problem (make sure to use reference item #).

    • A staff member will respond within 3 business days.

    • Our number one priority is customer service. Your satisfaction is always guaranteed. We want you coming back! 

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